Unified Document Management. The project
The focus of the central document management lies on the business unit production and order processing with currently 14 special archives (general contracts, delivery notes, machine data, production, sales, projects, insurances, e-mails etc.) which are partly linked to each other. There is just one version of each document in the archive. The integration of the document (i.e. an e-mail) in different electronic files is made via ArchiveLinks. This Single Instance Technology ensures that the most up-to-date version of a document is in circulation.
The complete ECM system is made up of different elements: Archiving of outgoing SAP documents, SAP REO data, Lotus Notes (e-mail archiving), Mircrosoft Windows Server (file migration) and the document management system PAM-STORAGE in which all documents are collected in electronic files and stored for their entire lifetime.
Filing of the documents is made in parallel on two IBM DR-550 systems. The abbreviation “DR” stands for data retention. A storage technology which avoids erasing of information and documents prior to expiry of the term. The parallel storage on two mutually independent storage media is a wise decision in order to reach maximum system stability.
A high availability of 7 x 24 hours emphasizes the importance of the archive project at Zollner. Maintenance is just made on Sundays and only for a view hours. Currently, almost 2000 employees use the archive and DMS system. |
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- Go-Live:
02/2009 - Used H&S Products:
PAM-STORAGE DMS, PAM for ERP SAP Enterprise, H&S PAMerp archiving 4.0 PAM for NOTES, E-Mail Archivierung, PAM for FILES, Fileserver Archiving Indiv developments for third-party system ‘Kratzer AUTOMATION’ - Storage medium:
2x IBM DR-550, parallel Archiving, is filled with 2 TB, up to 24 TB - Number of users:
2000 - Archived documents:
15,700,000 E-Mails, 617,000 sits in production record archive, 1,500,000 outgoing SAP documents, 1,200,000 File Server data
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